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Iberostar Heritage Grand Mencey

ratings 5 out of 5
Book now Book now from USD 162
room/night - taxes included

Hotel highlights

  • SPA
  • Gourmet Gastronomy
  • Sustainability
Hotel No. 1 in Santa Cruz de Tenerife See options

Did you know that the ancient inhabitants of the Canary Islands called their king “The Mencey”? Iberostar Heritage Grand Mencey offers you an experience fit for a king in the only 5-star hotel in Santa Cruz de Tenerife, just ten minutes’ walk from the city centre. This is why it has been chosen by monarchs, famous actors, musicians and artists. Enjoy this avant-garde hotel where more than 70 years of history have been respected by conserving the essence of its Canarian architecture. Relax in its gardens, its pool and the 4,500 m² of the SPA Sensations. We have two recommendations: experience the Papa Negra Sprunch, which combines 90 minutes in the SPA Sensations hydrotherapy circuit with an exquisite gourmet brunch. And to round it off, have a coffee in the Iballa, a true landmark in the city, which has hosted all the famous faces whose pictures line the walls.

a person standing in front of a building

Reviews for the Iberostar Heritage Grand Mencey hotel

Wave of Change: a pioneering responsible tourism initiative

Wave of change

Reviews

584

Jolanda Bastiani

March 21th, 2022

10

top

Top hotel

Alastair James Donaldson

January 31th, 2022

10

Fabulous staff who are a credit to the hotel

My wife had an accident while in Santa Cruz and badly fractured her wrist. This necessitated an operation in a nearby hospital and for us to extend our stay at the hotel. The staff couldn’t have been more helpful and caring including all reception staff and the kind lady who cleaned our room each day. We deeply appreciate the help and care we received

Madeleine Engholm Sc

January 13th, 2022

10

Great!!

Very nice hotel with beautiful rooms and beautiful garden! Just love it!!

Rooms

Choose the room that is best suited to your trip

This hotel is not part of the alliance with IHG Hotels & Resorts and is not eligible for IHG One Rewards benefits.

Tenerife through its architecture and traditions

Iberostar Heritage Grand Mencey reflects the island’s culture through its facade, the balconies facing into the Canarian-style interior courtyard, its gardens, and through the works of art from Canarian heritage found throughout the hotel. The hotel fits perfectly in Iberostar’s Heritage Hotels category, which introduces guests to the traditions of unique destinations. 

a large stone building with many windows

Offers and promotions

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EXPERIENCES

Lunch and spa at the only 5-star hotel in Santa Cruz

Pamper yourself the way you deserve with this luxurious daytime experience at Iberostar Heritage Grand Mencey: enjoy a delicious 3-course lunch in the shade of the Indian laurel trees at the poolside restaurant. Continue by relaxing for 2 hours in the 4,500-m² spa with a dynamic pool, whirlpool bath, Scotch hose, sauna, dry heat, footbath, bubble massage beds, and a flotation pool.

More information

Gastronomy

Taste the best cuisine in Tenerife

Plan your trip to Santa Cruz de Tenerife

a bench in front of a building

- 200 metres from García Sanabria Park 

- 10 minutes from Plaza de España 

- 2 km from the Adán Martín Auditorium 

- 8.5 km from the beach at Las Teresitas

- 40 km from Teide National Park 

Events and celebrations

a dining room table

Meeting rooms

The Iberostar Heritage Grand Mencey has 9 447 m2 rooms with a capacity for up to 400 people with adaptable areas. Available: 

  • Tinerfe: Up to 450 people. Can be divided into 3 rooms 
  • Guezala: Up to 150 people
  • Plataneras: Up to 180 people
  • Nivaria: Up to 220 people 
  • Acaymo: Up to 30 people
  • Tacoronte: 10 people
  • Taganana: 10 people 
  • Martín González: Up to 110 people 
a group of lawn chairs sitting on top of a grass covered field

Menus and wedding planning

Choose the perfect menu with guidance from our chef and then select the extra services you’ve always wanted to have at your dream wedding. You can decorate a garden area with candles or lanterns. If you’re looking for an even more special location for your reception, the Iberostar Heritage Grand Mencey is the most refined hotspot for weddings and get-togethers in Santa Cruz Tenerife.

a large white room

Cookery classroom

If you are passionate about cooking and you would like to discover the secrets of haute cuisine, do not miss the opportunity to take classes at the Cookery Classroom, a space to deepen your culinary knowledge and enjoy new experiences. Throughout the year, there will be classes to suit all palates, from varying levels of Japanese cuisine to Peruvian, Italian and modern Canarian cuisine. You can also enjoy wine or gin and tonic tastings, food and wine pairings, tasting menus, gastronomic workshops and more! 

Entertainment

A universe of experiences

a person standing in front of a building

SPA and body treatments

For an additional charge, the spa offers more than 4,500 m² dedicated to caring for your body and mind. Unwind with a massage or the beauty, facial and body treatments at SPA Sensations. There’s a dynamic pool, whirlpool bath, Scotch hose, sauna, dry heat, footbath and bubble beds. 

Entry is not permitted for children under 16. Guests between the ages of 16 and 17 should be accompanied by an adult.

  • Opening Hours: Monday to Friday, from 10:00 to 20:00. Saturdays, Sundays and public holidays, from 10:00 to 18:00.
     

Book your spa session

See our catalogue of services

a room filled with furniture and a large window

Fitness facilities

The hotel in Tenerife features around 700 m² of sports facilities so that you can keep in shape at any time of day. Available to you are a number of activities: pilates, yoga, functional circuit training, bodytonic, aquagym and stretching. You can also try out the fitness room exercise bikes, treadmills, rowing machines, weights and every kind of exercise machine. The opening times are Monday to Friday from 07:00 to 21:00 and weekends/holidays from 10:00 to 18:00. If you prefer outdoor sports, you have access to 2 paddle tennis courts so that you can enjoy both the Tenerife sun and your favourite activity at the same time.

a view of a mountain

Explore the north of Tenerife

Nature lovers can head to Las Teresitas beach, Benijo beach or Anaga Country Park, which has been declared a Biosphere Reserve. When you’re in the city, it’s worth paying a visit to Nuestra Señora de África market, which is located in the building known locally as La Recova, an example of neo-colonial architecture. When it comes to cultural offerings, don’t miss out on the Tenerife Auditorium, designed by the architect Santiago Calatrava, where you can enjoy opera, plays and concerts. Santa Cruz de Tenerife and its surrounding areas have plenty of activities for you to enjoy when you’re not at the hotel. 

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          Shall we discuss it?

          Call us for free to the following number 833 399 78 88

          From Monday to Friday (06:00 to 00:00)

          Saturday and Sundays (06:00 to 17:00)

          Or, if you prefer, we’ll call you!

          Have any questions?

          Frequently Asked Questions

          What measures are in place at this hotel in Tenerife in order to promote sustainability and responsible tourism?

          Iberostar Hotels & Resorts is committed to sustainability and responsible tourism through the Wave of Change movement. This pioneering initiative revolves around three main pillars: commitment to the circular economy, promoting responsible fish consumption and improving coastal health.

          How many stars does the Iberostar Heritage Grand Mencey hotel have?

          Iberostar Heritage Grand Mencey is a luxury 5-star hotel located in the city of Santa Cruz de Tenerife, in the Canary Islands. It is a historic hotel in the city that offers a stay full of high-level services and facilities, for example: more than 4,500 m2 of SPA, gourmet restaurant inside, etcetera.

          What type of accommodation is available at this hotel in Santa Cruz de Tenerife?

          Iberostar Heritage Grand Mencey offers three different types of accommodation so that each guest can choose the one that best suits their preferences: accommodation only, breakfast or half board. The Half Board option includes breakfast buffet and dinner menu; drinks are not included.

          What does the Iberostar Heritage Grand Mencey SPA service include?

          In this luxury hotel in Tenerife you will have at your disposal more than 4,500 m2 of SPA for you to enjoy a unique moment full of bliss. In this area you can book a large number of beauty treatments, massages or make use of facilities such as a whirlpool bath, sauna, bubble beds, Scottish shower or dynamic pool.

          What restaurants will you find in this hotel in Santa Cruz de Tenerife?

          As a 5-star hotel, the culinary offer is of the highest quality. For this reason, Iberostar Heritage Grand Mencey offers different gastronomic spaces so that you can find the most suitable menu for your palate. The Papa Negra restaurant is a space that mixes tradition and avant-garde and is managed by chef Javier Martín. Here you can enjoy delicious dishes made with local ingredients from the Canary Islands. Los Menceyes is a restaurant where a buffet breakfast is served every day. In addition, you can also enjoy an à la carte dinner menu with typical local dishes. And finally, Los Laureles is the restaurant located in front of the hotel swimming pool, a perfect place to have lunch and enjoy tasty and refreshing dishes.

          Where is Iberostar Heritage Grand Mencey located?

          This hotel is located at 38 Doctor José Naveiras street in Santa Cruz de Tenerife, Tenerife. It is located just 10 minutes' walk from the city centre, making it the perfect location to enjoy the comforts of the city centre without sacrificing peace and quiet.

          What to see near Iberostar Heritage Grand Mencey?

          Iberostar Heritage Grand Mencey is just a 10-minute walk from the centre of Santa Cruz, making it the perfect place to discover the city and enjoy its charms. It is also 8.5 km from Las Teresitas beach and 40 km from El Teide National Park.

          Welcome back!